Refund Policy
Refund Policy
At Patrapatri.com, we understand that finding the right partner is a personal journey. We are committed to providing a platform that facilitates meaningful connections and helps you on your path to love. This refund policy outlines the circumstances under which you may be eligible for a refund after purchasing a membership on our website.
Please note: We strongly recommend reviewing our membership details and pricing structure before subscribing to a plan.
Refundable Scenarios:
- Billing Error: If you notice an error with your billing amount or a duplicate charge, please contact our customer support team immediately. We will investigate the issue and process a full refund if a mistake has been made on our end.
Non-Refundable Scenarios:
- Membership Cancellation: Due to the nature of our services, membership fees are generally non-refundable once purchased. This includes situations where you are unable to find a suitable match or decide to discontinue using our platform before the end of your membership period.
- Unused Membership: Subscriptions are non-refundable even if you don't utilize all the features or functionalities offered during your membership period.
- Promotional Offers: Refunds will not be granted for members who wish to switch to a discounted offer or promotion after purchasing a membership at the full price.
Account Termination:
Violations of our terms of service may result in account termination without a refund. This includes but is not limited to fraudulent activity, abusive behavior towards other users, or misuse of the platform.
Contact Us:
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team via email at [email protected] or by phone at [phone number].
We appreciate your understanding and hope you find your perfect match on Patrapatri.com!